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We're transitioning from MT4 to MT5. Existing MT4 accounts remain unaffected, but new accounts will not be supported on MT4. Streamline your trading experience and discover enhanced features and seamless integration with MT5.

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Frequently Asked Questions

Answers to the most frequently asked questions about our webinars are just a click away. 

About OANDA Webinars

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Are OANDA webinars free of charge?

All our webinars are free of charge. But some might require you to attend the event as a live OANDA client. 

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How do I join a webinar?

After registering for a webinar, you will receive a confirmation email with instructions on how to join.

You will also receive a reminder email before the event.

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Will I be reminded of an upcoming session?

We make sure the system sends reminders to all who register in advance.

To add the event to your calendar, use the links in the confirmation email for Outlook® Calendar, Google Calendar™, and iCal (Apple®).

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Can I add a webinar to my personal calendar?

To add the event to your calendar, use the links in the confirmation email for Outlook® Calendar, Google Calendar™, and iCal (Apple®).

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If I can’t attend the webinar, will there be a recording?

After the event, we provide a session recording to all registered attendees for some of our webinars (such as the Forward Thinking Trader series).

The registration confirmation for each session includes information about whether the recording will be shared.

Troubleshooting

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I have not received the registration email.

Sometimes, your email provider may classify emails from our webinar vendor (GoToWebinar®) as spam.

Please check your SPAM folder for the registration email. If it’s not there, please contact OANDA Support to check if you have registered successfully.

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I have issues joining the webinar.

If you need technical support to join a webinar, please visit this GoToWebinar® topic on their support website.

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I have issues with the audio in the webinar, and I can't hear anyone.

For technical support related to troubleshooting audio issues, please visit the following GoToWebinar® topics on their support website

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I have issues seeing the presenter's screen.

For technical support related to screen sharing issues, please visit this GoToWebinar® topic on their support website.

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I have joined the session, but there is nothing there.

Please check you didn't enter the session too early or too late. The event might be scheduled for a time zone different from yours. 

GoToWebinar® is a registered trademark of LogMeIn, Inc. Apple® is a registered trademark of Apple Inc. Outlook® is a registered trademark of Microsoft Corporation. Google Calendar™ is a trademark of Google LLC.