Technical Operations Specialist, Toronto

Technical Operations Specialist

Description

We are currently looking for a Technical Operations Specialist to join our team. As a part of this team you will collaborate with team members to drive forward the operational excellence needed to power the OANDA financial platform.  We want to automate as many tasks as possible to bring real value and satisfaction for each team member.

This role will work closely with development teams, IT operations and business stakeholders to manage infrastructure projects and processes.

This is a role for someone who is a great communicator who enjoys solving problems, likes to automate and constantly learn with a keen attention to detail.  Having a solid background in a DevOps or production ops style role will help you to succeed! 

Duties & Responsibilities:

  • Take ownership and responsibility for the deployment, maintenance and monitoring of production systems
  • Incident Management activities, including incident detection, service restoration, logging, investigation and analysis
  • Automate deployment and management of applications and services
  • Own the design and implementation of monitoring solutions for all aspects of OANDA’s production systems including hardware, networks, first- and third-party software
  • Assess technical feasibility, system needs and risks for new and existing platforms and applications. Explore and recommend technology and design that meets stakeholders' needs and product life cycle.
  • Utilize tools such as Jenkins, Cloudflare, Splunk and PagerDuty
  • Automation- Ansible, bash, python, Terraform, GOCD / Jenkins
  • Cloud management of GCP projects and working with devs and systems
  • Join the on-call rotation to support the production platform
  • After hours maintenance completed on weekends

Experience:

  • A degree in Computer Science, Engineering or equivalent work experience
  • Fluency with at least one of the following scripting languages: Bash, Perl, or Python
  • Experience with Orchestration tools such as: Ansible or Terraform
  • Deep understanding of either Deployment tools: Jenkins or GOCD
  • 3-5 years UNIX (Linux RHEL/CentOS & Solaris) and Windows system administration experience
  • Solid understanding of IP networking and protocols
  • Application support, troubleshooting and debugging experience
  • Deep understanding of client-server architecture and distributed system debugging techniques
  • Excellent written and oral communication
  • Quick thinking and problem solving under pressure
  • Self-starter, able to work as an individual contributor while being a good team player
  • Experience with large scale deployment automation is a plus
  • Experience with cloud architecture/infrastructure GCP/AWS
  • DevOps experience is a plus 

OANDA Global Corporation is a diverse and global team with offices around the world. We value the unique skills and experiences each individual brings to OANDA. We are committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.

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