Junior Relationship Manager , Toronto

OANDA is a global leader in online multi-asset trading services, currency data, corporate payments and FX services.

Everyone at OANDA is focused on our vision to transform how our customers can meet all their currency needs. From our roots in 1996 that provided free currency exchange information to launching a multi-award winning global FX and CFD trading business to our recent new venture of money transfer. OANDA is now a major global player.

Join us and: 

  • Work on an award-winning platform that processes billions of dollars every day.
  • Be on a team that’s responsible for company-wide top priority projects.
  • Deliver reliable software on an agile team striving for continuous integration, automated testing, and code reviews.
  • Contribute innovative ideas to improve the daily trading experience of thousands of customers.
  • Improve yourself and your team through education and continuous learning.

In a Relationship Management Team, we are responsible for not only providing exceptional service to our existing clients but developing and growing a book of top tier clients through referrals and reactivation of dormant accounts.  As Junior Relationship Manager, you will be responsible for driving revenue by the onboarding, retaining and reactivation of High-Value Clients (HVC).  The role requires the incumbent to build strong relationships with clients as well identifying opportunities to grow new business with existing clients. A large part of these sales activities will take place over telephone calls and via emails to prospective and existing clients.


  • Grow a book of HVCs: Develop a pipeline of High-Value Clients (HVCs) from prospective leads and convert existing clients to HVCs status
  • Client retention: Identify and address client needs. Engage clients with the full suite of OANDA products while educating clients about the markets and leveraged trading. Personalizing content to the clients individual trading style.
  • Develop volume and AUM: Grow trading volume and assets under management for high-value clients and potential high-value clients 
  • Customer centric solutions for HVCs: Proactively engage in outbound client communications and manage inbound communications on product, market activity, regulatory and account related updates
  • Achievement of KPIs: Identify initiatives to assist in achieving business goals, meet or exceed all assigned key performance indicators (KPIs) as well as add value to the team success.
  • Coordination with accounts team: Work closely with the new accounts department to ensure a smooth on-boarding process for new HVCs.
  • Operational Compliance: Keep up to date with regulatory rules and training. Ensures all sales and service practices abide by outlined policies and code of conduct.


  • Bachelor degree, and at least 2-3 years of relevant sales experience in financial services and/or a highly regulated environment.Proven industry experience.
  • Demonstrated desire and willingness to continue to upgrade skills and training with regards to financial markets.
  • Has or can obtain Series 3 & 34 licenses
  • Proficiency in the use of MS Office, experience in Salesforce would be an asset.
  • Passionate about Forex trading and enjoys discussing the financial markets.

Work Environment 

  • Office and/or remote working environment
  • Ability to work flexible hours as required.

OANDA Global Corporation is a diverse and global team with offices around the world. We value the unique skills and experiences each individual brings to OANDA. We are committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide an inclusive and accessible environment for everyone.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible. 

Learn more about our culture here

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