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Account Onboarding Analyst (internship) , Kraków

About the role

Based in Krakow the Account Onboarding Analyst plays a crucial role in onboarding and managing all new client applications and ensuring all required documentation is properly submitted and compliance with regulatory requirements. This includes to be the owner of the end-to-end client application process from the moment new request is received till client is fully onboarded and ready to trade.  

Responsibilities: 

  • Ensuring documentation submitted corresponds and pertains to the appropriate account and client.
  • Reviewing and investigating suspicious alerts and referring them to the Account Opening Team Lead for guidance when necessary.
  • Corresponding with the clients in a professional and courteous manner with regards to documents, status of accounts.
  • Maintaining a good working relationship with Sales, Funds, Compliance and CX departments and respond to requests and queries effectively and promptly. 
  • Maintaining an appropriate audit trail and documentation.
  • Performing other ad-hoc duties and special projects as required to support Account Onboarding Department. 

Qualifications /Skills: 

  • Working on Diploma or Bachelor’s Degree in Finance/Accounting/Business Administration/Law etc. 
  • Fluency in English.
  • Ability to work min. 30 hours weekly (you will have the possibility to choose between morning or evening shift). 
  • Strong detail – orientation, accuracy, and willingness to work with documentation daily.
  • Excellent communication skills. 
  • Self-motivation and initiative.
  • Responsible team player, positive work attitude. 

OANDA Global Corporation is a diverse and global team with offices around the world. We value the unique skills and experiences each individual brings to OANDA. We are committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.

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