Account Onboarding Administrator, Singapore

Key Responsibilities   Reporting to the Onboarding Manager, this role will provide support to the business by undertaking AML related functions including completion of Account enquiry requests, Customer Due Diligence reports, and Sanctions Screening.

  • Undertake Customer Due Diligence (CDD) information gathering exercise for all customers across multiple entity types
  • Identifying and verifying the identity of potential clients
  • Review customer identification files and ensure all accounts satisfy the required KYC standards
  • Assist in the ongoing review and enhancement of the documentation supporting the AML framework in place
  • Liaise with the AML advisory team for advice on high risk or suspicious matters
  • Cross referencing names against known parties
  • Meet or exceed KYC remediation targets
  • Delivering a high-standard of service to internal/external clients
  • Candidate should be able to read (simplified & traditional Chinese) and write in traditional Chinese.
  • Must be  be able to understand Chinese documents and ability to translate documents to English.
  • Ability to read Bahasa Malay documents will be an added advantage
  • Knowledge around CDD and EDD reviews for multiple entity customers
  • Experience in a similar role previously
  • Ability to investigate, make logical findings and clearly articulate those findings
  • A strong attention to detail with the ability to make decisions in line with business needs
  • A demonstrated experience in delivering excellent customer service
  • A demonstrated ability to adapt to change and a strong capability for multi-tasking
  • The ability to plan, prioritise and deliver tasks in a timely manner